Caterpillar

Screenshots of various software developed for Caterpillar by Alias2k

With the Caterpillar Dealer Rental Software, we developed a digital solution that covers the entire rental workflow.

The rental platform we built for Caterpillar is a powerful, feature-rich tool designed for comprehensive, omnichannel rental management. It covers everything from lead generation to contract closure, managing every phase including dynamic pricing, check-out/check-in, and invoicing.

case study

Digital Revolution: Innovation and Strategy

As with all our most successful projects, our work with Caterpillar involved creating a digital ecosystem comprised of distinct operational touchpoints.

/ rental management system
1/2
Optimized for operators, allowing them to respond to customer requests, finalize contracts, and process orders in just a few simple steps.
/ CICO App
2/2
Designed for check-in and check-out, streamlining tasks for operators handling the delivery and return of rented equipment.

A Multichannel Partnership

case study

Over the years, the collaboration between Alias2k and Caterpillar has evolved to cover various business areas.

  • Software Development
  • Support & Training
  • Deployment
  • 24/7 Support in eight languages
  • Video & Communication Materials

European
Rental Association

case study

Specialized tools
for critical topics

Beyond website development and the creation of technical guides, promotional animated videos, and communication materials for events and webinars, ERA partnered with Alias2k to develop specific digital products that address critical industry issues.

/ TCO Calculator
1/2
It’s not just about the purchase price. There are various factors that determine the Total Cost of Ownership (TCO). These can be calculated using the tool we developed for ERA, allowing you to compare ownership costs against rental and leasing options to choose the best strategy for your business. The tool is available for free.
/ Equipment CO2 Calculator
2/2
Following the success of the TCO Calculator, we developed the Equipment CO2 Calculator in partnership with ERA and the Life Cycle Assessment experts at CE Delft. In this case as well, CO2 emissions depend not only on equipment usage but on its entire lifecycle—from manufacturing to final disposal. This free tool served as the foundation for the Enterprise version that Alias2k distributes in collaboration with ERA.

Multiple services,
a unique partnership

case study

A versatile approach that evolves alongside the European rental sector—a truly multifaceted collaboration.

  • Website
  • Specialized Tools
  • Marketing & Communications
  • Event Support
Photo of Carole Bachman

Carole Bachmann, Secretary General ERA

ERA has worked with Alias for years and is extremely satisfied. They are a dynamic team with fresh ideas and diverse backgrounds, fully dedicated to the work and attentive to client needs. If you ever have a problem, they are always available to find a solution for you!

Avesco Rent

Reinventing the online customer experience: the challenge for the rental digital revolution

The result of a 360-degree strategic consultancy (which also included the graphic identity and project logo), Fast Rent was the first digital “challenge” faced together with the client: even today, many users use the fastrent.ch website to find the machines and equipment they need and rent them online independently. Today, after adopting CDRS (Caterpillar Dealer Rental Software), the Caterpillar rental system developed and distributed by Alias2k, Avesco Rent has completed a rich digitalization journey that has involved many “faces” of the company, from integrations with management systems to the website. A highly successful experiment to offer clients a new and more agile way to use the rental service.

The web as a competitive advantage

case study

Investment in digital and experience offer a competitive advantage in rental. Customers can rent via online channels (website, app, kiosks), creating a complete physical-digital experience.

  • Pioneers of a new way of renting
  • Complete multi-channel experience for customers
  • International expansion of the web ecosystem
  • Rental management system

Julie Hanssen, Executive Assistant to the CEO & Marketing Manager – Avesco Rent

Alias2k is a true partner. They delivered a professional website with e-commerce integration and continue to support us through their dedicated and stable success team. Their collaborative, open-minded approach makes all the difference.

Alayan Rentals

Together with Alayan we activated a suite of personalized products and services, creating a true digital ecosystem

The services developed for Alayan include important custom projects, among which the exclusive Branch Portal for organizing and consulting all company information, personalized integrations with third-party systems like Business Central or Salesforce, and the corporate website with specific lead collection and SEO functions. All components of the Alayan Rentals digital world interface with CDRS (Caterpillar Dealer Rental Software), the Caterpillar rental management system developed and distributed by Alias2k.

Photo of Vincent Albasini

Vincent Albasini, CEO Alayan

We are impressed by the mix of expertise we found in Alias: deep knowledge of our market, creativity, experience in new technologies, and a high level of daily support. It is truly difficult to find all these skills in a single partner.

A complex digital system

case study

A system built to continue evolving, and Alias2k is excited to realize this evolution together with Alayan Rentals!

  • Website
  • Branch Portal
  • Specialized products: Piko, Rental Expert, Pricing Tool
  • Rental management system